Need to know

Joining me for therapy online couldn’t be easier.

Here is what you need to know about the process and what happens during a session.

What are the fees?

I offer a free initial phone consultation, so we can begin to get to know each other, to see if we can work together comfortably.  Each session then costs £50.

For holders of the Blue Light Card – workers in the Emergency Services NHS and Armed Forces – sessions will be at the reduced fee of £35.

Sessions are also £35 for counselling students and  those earning less than £16,000 a year.

Fees are due by the end of the session by bank transfer or cash.

I have now frozen the planned increase in fees which was due to begin on April 6th.  The increase will go ahead when we return to the new normal. Prices then will be £55 or £40.


What is the location?

I am based in the heart of Wimbledon town, SW19, five minutes walk from Wimbledon train station with its overland, District Line tube and Croydon Tramlink connections.

The Northern Line (South Wimbledon) is 12 minutes walk away.

Buses 93, 57, 131, 156 and 164  all serve Wimbledon town centre.

During the crisis, I will working online, using Zoom, VSee or Skype.

What days and times?

My usual hours are:

Mondays 9.30am-7.00pm

Tuesdays 9.30am – 7.00pm

Wednesdays 9.30am-7.00pm

Thursdays 9.30pm – 7.00pm

Fridays available end of May.

Is the room easily accessible?

There is one-step access to the counselling room and the loo is across the hall from the consulting room.

Off-street parking is available.

If you cannot travel to SW19, we can connect by Skype, within Britain and Europe.

What is the cancellation policy?

Please give at least 24 hours notice if you need to cancel. If it is less than 24 hours, I will not charge for the cancelled session if we manage to rearrange it.

If you come to the session under the influence of drugs or alcohol, we won’t be able to work properly, so I will bring the session to a close.

What about data privacy?

After every session I will make brief notes on paper, your full name will not be used.  You are welcome to see your notes at any time. This notebook will be kept in a locked drawer in my office. When our work together is over, your notes will be locked in a safe on my premises. After 72 months it will be destroyed. I do not keep notes electronically.

What about confidentiality?

Everything you say will be confidential, except if I believe you are about to harm yourself or someone else, I will talk to you about this and I may have to get help, for example, from your GP, to keep everyone safe.

I discuss the work with my supervisor without using your name.

For matters around confidentiality and data protection, please do not record the sessions, but you are more than welcome to make notes.


I hold Professional Liability Insurance.

Industry Standards

I am a registered member of the British Association of Psychotherapy and Counselling (BACP) and I abide by their ethical framework to keep the work safe. The ethical framework of the BACP can be found here:

My work is supervised to give you the best experience.

I have an enhanced DBS certificate.

Getting in contact could not be easier.

Just  Click here

Wimbledon therapy Lori White